Privacy Policy
At Fusion Spices Restaurant W.L.L., your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, place orders, or interact with our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of information to provide and improve our services to you, including:
Personal Information:
• Contact Details: Name, email address, phone number, and delivery address when you place an order or make a reservation.
• Payment Information: Credit/debit card details or other payment information used for transactions through our payment processors (BenefitPay, Credimax). We do not store your
payment information on our servers.
• Order History: Details of your previous orders for a seamless future experience.
Non-Personal Information:
• Browser and Device Information: IP address, browser type, device type, operating system,
and browsing patterns when you visit our website.
• Cookies: Small data files stored on your device to enhance user experience, track usage, and
manage site preferences. Refer to our Cookie Policy for more details.
2. How We Use Your Information
The information we collect is used for the following purposes:
• Order Fulfillment: To process and deliver your orders, including payment processing and order tracking.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Personalization: To customize your experience by remembering your preferences, past orders, and location.
• Marketing & Communication: To send promotional offers, updates, and news if you have opted into our marketing communications. You can opt out at any time.
• Security: To protect against fraud, unauthorized transactions, and other security issues.
3. How We Share Your Information
We value your privacy and do not sell or rent your personal information. However, we may share your data in the following circumstances:
• Service Providers: Third-party service providers who assist us with website hosting, payment processing, order fulfillment, and email communications. These providers only have access to the information necessary to perform their functions and are required to maintain confidentiality.
• Legal Requirements: We may disclose your personal information if required by law, court order, or in response to a government request.
4. Data Security
We implement robust security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of online transmission or electronic storage is entirely secure, so we cannot guarantee absolute security. We encourage you to take precautionary measures by using strong passwords and keeping your account details private.
5. Your Data Rights
You have the right to:
• Access Your Data: Request a copy of the personal data we hold about you.
• Update Your Data: Correct any inaccurate or incomplete personal information.
• Delete Your Data: Request the deletion of your personal data, subject to legal obligations
(e.g., financial transaction records).
• Opt-Out of Marketing: Unsubscribe from our marketing communications by following the unsubscribe link provided in our emails or contacting us directly.
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including complying with legal, accounting, or reporting requirements. Payment-related information is only retained as long as necessary to complete transactions and fulfill legal obligations.
7. Third-Party Links
Our website may contain links to third-party websites or services, such as payment gateways or social media platforms. We are not responsible for the privacy practices of these external sites. We recommend that you review the privacy policies of any external websites you visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please contact us at:
Fusion Spices Restaurant W.L.L.
Road 3802, Building 61, Block 338, Adliya, Kingdom of Bahrain
Phone: +973 17700371
Email: info@fusionspicesbh.com
By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Fusion Spices with your personal information.